Housekeeping Notes Sem 5

  First Aid:- The initial assistance or treatment given to a casualty for any injury or sudden illness before the arrival of an ambulance, doctor, or other qualified person is called 'first-aid'. The notion of 'first' aid itself signifies that the casualty is likely to be in need of 'secondary aid'. Principles of First-Aid: Act calmly and logically; Be in control—-both of himself/herself and the problem; Be gentle but firm, and speak to the casualty kindly but purposefully. Build up trust by talking to the casualty throughout the examination and treatment. Explain the casualty what he/she is going to do. Never leave the casualty alone but continue to talk to him/her until the ambulance or doctor arrives. Continuously reassure the casualty. Never separate a child from its parent or guardian. Send the casualty to a hospital or doctor by the quickest means of transport. Always inform the police about the serious accidents, Inform the relatives of the casualty. Do N...

Energy Conservation in Housekeeping Department:-  Turn off guest room lights when rooms are not physically occupied. Use minimum lighting when making up and cleaning rooms. Use natural light whenever possible. Turn off corridor lights, or reduce it to 50% when natural light is available. Turn off lights in linen rooms, storage room and maids closets when not in use. Check your areas for light level. Reduce number of lights if possible. Use lower wattage bulbs wherever possible. Have lamp shades cleaned at once. Bulb gives more light with clean lampshades. Keep walls and ceiling walls cleaned for better light reflection. Switch off music & TV Sets when rooms are not physically occupied. Turn off HVAC system when rooms are not physically occupied. Report water leaks immediately Keep windows closed and curtain on. The ingress of hot air in summer and cold air during winter contribute to very large waste or energy. For example 6’ wide window opened just one inch would allow hot air...

  Housekeeping may be defined as “ provision of a clean, comfortable, safe and aesthetically, appealing environment “. By another definition : Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public areas, back areas and the surroundings    OBJECTIVES OF HOUSEKEEPING-   To provide economic and efficient services To provide comfort to all those who use the premise   To maintain the fabric of the building’.   To ensure provision of a     safe and healthy environment Give finishing touches to areas Additional services: laundry, garbage disposal, service of meals, bed making etc. ·           HOUSEKEEPING IN HOSPITALS:-  Hospital  housekeepers are responsible for sustaining a sterile environment in all areas of the  hospital  by cleaning rooms, making beds, replenishing linens and maintaining floors. The do...

  Contract Service-    Outsourcing is a conscious business decision to move internal work to an external provider. A  Contract can be defined as an agreement between two parties negotiating a business deal.         Both these terms are now being used interchangeably. However, while all outsourcing involves a contract, all contracts are not necessarily related to outsourcing. For instance, you can have internal staff (that is,employees) on contract as well.  (A.) Types of Contract Services:- (1.) Management fee, consultancy basis:  The customer provides his own labour, equipments, materials etc. and the contractor provides the management with the expertise and possible supervisory staff. (2.) Fixed periodic cost:  may be made either as a total cost or cost per unit of work. This is a very commonly used method and is available in two forms. (a.) Uncontrolled input:  The contractor agrees to provide a service of a given nature ...

  ( A.) Area Inventory List:-                      The important planning task is to prepare a list of all items and surfaces within a particular area that require the attention of housekeeping personnel. The more detailed the list, the more efficient the cleaning and maintenance of the areas will be, in all probability. Area Inventory lists also aid in supervision.  (B.) Frequency Schedules:-                          Frequency schedules show how often the items listed in an area inventory list are to be cleaned and maintained. The frequency of cleaning is directly related to the type and amount of soiling expected in the area or on the item to be cleaned. Frequency schedules divide the cleaning and maintenance tasks into daily, weekly, monthly, or periodic tasks. (C.) Performance and Productivity Standards:- Performance standards- Performance standards descr...